Trotting Soles Travel is a fully accredited and bonded tour operator. We want our clients to have complete peace of mind and feel secure in the knowledge that their holiday is financially protected, and book with confidence.
The Package Travel and Linked Travel Arrangements Regulations 2018 require us to ensure financial security for the monies that you pay for the package holidays booked with us and for your repatriation in the event of Trotting Soles Travel going out of business.
ATOL is a scheme for flight inclusive holidays. When you buy an ATOL protected flight inclusive package from us, you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.
Flights booked through Trotting Soles Travel are ATOL Protected by the Civil Aviation Authority (CAA). Our ATOL number 12174. ATOL Protection extends primarily to customers who book and pay in the United Kingdom.
For more information, please click on the links below –
The Travel Trust Association is the only travel network in the UK to guarantee 100% financial protection to the consumer, ensuring total consumer confidence.
The Travel Protection Plan covers every service which you have booked from Trotting Soles Travel Ltd whether it be for transport, accommodation, entertainment, or recreation. It involves two aspects. First is the Trust Account operated for your benefit. The money may only be released from the Trust to pay for the services which you have booked. Second, there is further protection from a guarantee provided by the TTA if by reason of fraud or dishonesty, your money is not in the Trust Account under this guarantee, the TTA will guarantee the financial obligation of its members to repay such sum to you up to a maximum anyone passenger of £11,000. So, if you paid £2000, we guarantee we will reimburse the loss of the £2000, where it is not available for you from the Trust Account.